Our Services

 
 
 

Whether you need assistance with large-scale planning or have a smaller project in mind, we’re here to help. We primarily work with Public Libraries and have assisted in many capacities, including but not limited to:

Assessment and Analysis

  • Facility assessments

  • Feasibility studies (including expansion, relocation, etc.)

  • Community needs assessment, psychographic profiling, and analysis

  • Identifying and addressing area trends

  • Operational efficiency reviews (circulation, information services, and other areas)

  • Organizational structure analysis

  • Programming and collection analysis

  • Service point analysis

Strategic Planning

  • Library vision planning

  • Feasibility planning

  • Program planning and development

  • Strategic marketing planning

  • Customer service improvement planning

  • Community engagement

Space Planning

  • New library facility master planning and design

  • Individual branch planning and design

  • Building retrofits or redesigns

  • Reconfiguration of existing spaces

  • Activity zone planning and design

  • Service point planning and design


Marketing Planning

  • Marketing strategy planning

  • Marketing audits

  • Campaign planning

  • Marketing workflow planning

Library Transformation

  • Technology consulting, planning, and implementation

  • New technology incorporation and management

  • Makerspaces, AV studios, and digital creativity centers

  • Improving web-based access

  • Collaborative spaces

  • Meeting rooms and business centers

  • Study areas

Workshops and Training
We also offer staff in-service workshops focused around implementing new strategies and plans, marketing strategies and more.